FAQs

DO I NEED TO SET UP AN ACCOUNT TO PLACE AN ORDER?

You can shop at ANAM AKHLAQ without creating an account.

  • However, register with us and you'll be able to enjoy the following benefits:
  • Track your orders and review past purchases
  • Preview our new collections and register your interest for your favorite pieces through our seasonal Lookbook
  • Save your address and card details so you can shop even quicker next time

IS MY PERSONAL INFORMATION KEPT PRIVATE?

Please be assured that your personal information is kept private and confidential, and at no point will we share it with a third party. For more information, please read our privacy policy in ful

I'VE FORGOTTEN MY PASSWORD - WHAT SHOULD I DO?

To re-set your password, follow the 'FORGOTTEN PASSWORD' instructions on the SIGN IN page. Please note, for security reasons, we are unable to send your old password via email

WHAT PAYMENT METHODS DOES ANAM AKHLAQ ACCEPT AND IS IT SAFE TO USE MY CREDIT CARD ONLINE?

We accept Visa, MasterCard, Account Transfer & Cash.

To ensure that you don't experience any delays to your order, please make sure all your details are entered correctly.

HOW CAN I CHOOSE THE CURRENCY I PAY IN?

By default your order will be charged in US Dollars.

WHICH COUNTRIES DOES ANAM AKHLAQ SHIP TO?

we ship worldwide, worldwide, Delivery charges may apply.

HOW LONG DOES DELIVERY TAKE, AND HOW MUCH WILL IT COST?

For information on delivery and shipping charges to your destination, view our Shipping options

Local Delivery - 1-2 Weeks 

Internantional Delivery -2-4 weeks 

IS MY PACKAGE INSURED AND DO I NEED TO SIGN FOR MY ORDER?

All your purchases are insured against theft and accidental damage whilst in transit from ANAM AKHLAQ to your shipping address. Once your package has been delivered and signed for at your specified address, it is no longer covered.

HOW DO I RETURN OR EXCHANGE AN ITEM?

EXCHANGES

Please note you can only exchange items for a different size, based on stock availability. If you wish to exchange your item for an alternative product, we suggest that you return it for a store credit and purchase the new item separately.

OUR POLICY

Items should be returned unused and with all ANAM AKHLAQ tags still attached. Returns that are damaged or soiled may not be accepted and may be returned to the customer.

Where provided, belts and any designer packaging such as authenticity cards, dust bags and leather tags should be included with your return.

Please email info@anamakhlaq.com if any of your purchases have been delivered without brand tags.